Discover how we elevate customer service across industries

Imagine the Possibilities With Tugi

Get a glimpse of the potential. Learn how companies plan to transform their customer support with Tugi.

30%

Increase in satisfaction

70%

Faster responses

How Tugi is Connecting AI & Human Expertise to Help You Succeed

As we gear up for the launch of Tugi, our customer service AI software, we're excited to share how it is set to make a difference. Explore how businesses like yours could elevate their customer service with this innovative software.

Nelli-Noora Laulumaa

Customer Service Manager

Tugi's AI Agents are transformational, allowing us to handle more tasks than ever while giving a better experience to players, our team, and clients.

Up to 40%

Reduced Workload

Increase in web conversions

Enhancing the Customer Support Experience with AI Agents

How we use AI Agents to handle player queries effectively, reducing the burden on human support teams and allowing them to focus on complex cases.

Read story

Increase in web conversions

How the Smart Ticket Dispatcher Prioritizes What Matters Most

The Smart Ticket Dispatcher ensures urgent and high-value inquiries, especially from VIP players are quickly routed to the right agents.

Read story

Increase in web conversions

Using AI for Player Safety: Responsible Gambling & Risk Player Detection

Learn how TUGI's Risk Player Detection uses AI to identify potential gambling problems, proactively.

Read story

Increase in web conversions

Streamline Your Support with In-App Escalations

Learn how our integrated In-App Escalations can help your team provide faster, more efficient player support without the hassle of multiple tools.

Read story

Imagine the Possibilities With Tugi

How Tugi is Connecting AI & Human Expertise to Help You Succeed

Ready to be One of The First to Experience TUGI?