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From Customer Service Experts to Innovative Software Providers

Tugi Tark was founded by a customer service outsourcing company with years of experience in customer support. We set out to create a better solution for support teams everywhere and are now proud to introduce our customer service platform, TUGI.

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Our Roots in Customer Service

Tugi Tark's roots are deep in the customer service industry. For years, our predecessor company was the trusted voice of our clients' brands, delivering excellent support and ensuring the best possible experience for their customers.

Our deep understanding of the customer service industry, combined with our commitment to innovation and client satisfaction, made us the go-to partner for businesses seeking to elevate their customer support and drive growth.

The Evolution of Tugi Tark

As the customer service landscape evolved, so did we. Recognizing the growing need for advanced AI support solutions, we embarked on a new chapter in our journey: the development of TUGI.

By combining our extensive industry expertise with the latest advancements in AI, we've created a software that empowers businesses to deliver high-quality support experiences, streamline operations, and boost customer loyalty.

Our Vision and Mission

We are committed to turning our goals into reality every day.

VISION

To be the leading customer service software provider in the iGaming industry by providing state-of-the-art AI-driven software that enables businesses to deliver exceptional customer experiences and optimize their operations.

MISSION

To empower iGaming businesses with intuitive, scalable, and reliable solutions. We are committed to delivering exceptional support and enabling our clients to maximize their potential, optimize operations, and provide outstanding customer experiences.

A Message from Our CEO

Harpo Lilja
Founder and CEO
Welcome to Tugi Tark!

After eight years of running a customer support outsourcing company committed to helping businesses bridge gaps and resolve issues with their customers efficiently, I saw firsthand how many software tools weren't up to the task. That's why we founded Tugi Tark.

We are driven by a purpose to create exceptional tools for support teams and their customers. Our mission is to connect companies with their customers, leveraging the power of AI to enhance speed, efficiency, quality, and empathy in customer interactions. By equipping support teams with our innovative software, we strive to make every interaction smoother and more impactful. We invite everyone interested to join us in building a vibrant customer support community dedicated to elevating the standards of service and support.

Harpo Lilja
Harpo Lilja
Founder and CEO

Our Values

Customer Focus

Our clients' success is our top priority. We go the extra mile to understand their unique needs and deliver solutions that exceed their expectations.

Collaboration

We foster a culture of teamwork, open communication, and knowledge sharing, both within our organization and with our partners.

Innovation

We're committed to staying at the forefront of the industry by continuously investing in research, development, and innovation.

Dynamic

Characterized by constant movement and progress, we believe in pushing boundaries, continuously improving, and seizing opportunities.

Join Our Team

We're always on the lookout for talented individuals who share our passion for innovation, customer success, and pushing the boundaries of what's possible in customer service. If you'd like to be part of our growing team, we'd love to hear from you.